We value your privacy and are committed to protecting your personal information. Please carefully read this Privacy Policy before using the https://lumentadigital.com/ website (the "Website") operated by Lumenta Digital Inc, a corporation formed in Ontario, Canada ("us," "we," "our"). This Privacy Policy outlines how we collect, use, and safeguard your information.

Your access to and use of the Website is contingent upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to all visitors, users, and others who access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, please refrain from using the Website.

Information Collection and Usage:

We collect personal information strictly necessary for the operation of our services. We do not combine or link personal information unless required by law.

Information Sharing:

We do not share or disclose your personal information to third parties.

Security Measures:

To protect your personal information, we have implemented the following measures:

1. Limiting the collection of personal information to what is strictly necessary.
2. Using SSL or other secure connection technologies for the transmission of personal information.
3. Regularly destroying personal information that is no longer needed.
4. Implementing and monitoring intrusion prevention and detection systems.
5. Maintaining up-to-date software and safeguards.

Sale of Information:

We do not sell your personal information. Please refer to the "Your Rights" section for information on exercising privacy rights related to the sale of your personal information.

Cookies:

Our Website uses cookies. To learn more about the cookies we collect, their purpose, and how to adjust your cookie settings, please refer to our Cookie Policy.

Children's Privacy:

Our Website is intended for a general audience and does not offer services to children under 18. If we receive personal information from a known child, we will use it only to respond and inform them that they cannot use the Website.

Analytics Programs:

We use Google Analytics to collect information about user behavior. To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.

Information Retention:

We retain identifying information for a period of 60 days.

Direct Marketing:

We use collected information for direct marketing purposes. You can request to cease direct marketing by emailing us at info@lumentadigital.com

Your Rights:

As a visitor or user of our Website, you have the following rights regarding your personal information:

1. Access to your collected personal information.
2. Knowledge of what personal information we have collected, its sources, purposes, and disclosure details.
3. The right to opt-out of the sale of your personal information.
4. The right to request deletion of some or all personal information.
5. The right not to be discriminated against for exercising privacy rights.
6. The right to equal service and pricing.
7. The right to request data transmission to another provider.

Email Marketing:

Lumenta Digital Inc. is committed to responsible email marketing practices and protecting the privacy of our contacts. We only send emails to individuals who have explicitly provided their consent to receive them. This section outlines our policies and procedures for collecting and using email addresses for marketing purposes.

Affirmative Consent:

We require affirmative opt-in from every recipient before sending them any marketing emails. This means they must actively and clearly indicate their desire to receive emails from us, usually through a checkbox or confirmation form. We never use pre-checked boxes, implied consent, or consent bundled with other terms and conditions. We obtain separate consent for each email list and sender, ensuring recipients have control over the types of emails they receive.

Sender Identification and Subject Lines:

Every email sent through our system clearly identifies the sender and the subject matter. We use clear and accurate subject lines that reflect the content of the email.

Unsubscribe and Opt-Out:

Each email we send includes a clear and easily accessible unsubscribe link that allows recipients to opt out of receiving future emails at any time. We also provide a physical mailing address where recipients can send unsubscribe requests. We honor all unsubscribe requests within 10 days of receiving them.

Data Retention and Sharing:

We retain email addresses for marketing purposes only as long as the recipient remains subscribed. We do not share or sell email addresses to any third parties for their own marketing purposes.

Additional Information:

This section should be read in conjunction with our overall Privacy Policy, which outlines our broader data collection and usage practices. We encourage you to review our Cookie Policy for information on how we use cookies on our website.

Exercising Your Rights:

Submit consumer requests to:

Lumenta Digital Inc info@lumentadigital.com +1(613)807-2399 htps:/www.lumentadigital.com/

Complaints:

Lodge complaints with us at info@lumentadigital.com or +1(613)807-2399. For Canadian residents, folow Office of the Privacy Commissioner of Canada's steps.

Location of Data Processing:

All data processing occurs in Canada.

Third-Party Websites:

Our Website may contain hyperlinks to third-party websites. We are not responsible for their contents or privacy practices. Read and understand their Privacy Policies.

Do Not Track:

We support Do Not Track ("DNT"). Enable or disable DNT in your browser preferences.

Changes to Privacy Policy:

We reserve the right to amend this Privacy Policy. Changes will be posted on the Website.

Questions:

For questions about this Privacy Policy, contact us at info@lumentadigital.com.